1. Stay in contact with customers on a regular basis. Just as it is bad news to send out too many emails to customers Odell Beckham Jr Browns Jersey , it is just as bad to not stay in contact with them. Customers don't want to feel abandoned.? So don't.
Here are three things to help you stay in touch.
(1) Offer them your ezine subscription at least once a month. (2) Ask customers if they want to be updated by e-mail when you make changes to your Web site. (3) Follow-up after each sale to see if they are satisfied with their purchase.? Send an e-mail out a few days after their purchase, another in a week or two, and then another in a month.
2. Create a customer focus group by inviting 10 to 20 loyal customers to meet regularly. Alternatively, send out a monthly survey to this group asking for ideas and input on how to improve your customer service. Give them a reward. Pay them Jim Brown Browns Jersey , give them a gift certificate, or send them free product.
3. Have a web site that is easy to navigate.? Add a frequently asked question's "FAQ" page and explain anything that might confuse your customers or visitors. Follow-up with an electronic survey with questions on how to increase your site's user-friendliness.
4. Resolve customer complaints quickly and completely. Answer all e-mail and phone calls within a few hours. This will show your customers you really care about them.
5. Don't make your customers or visitors hunt for your contact information.? Make it easy for them to contact you. Offer as many contact methods as possible.? Hyperlink all your e-mail addresses so they don't have to find or type it. Offer a toll free number.
6.? If you have strategic alliances or employees, make sure they are familiar with your customer service policy. Give your employees bonuses or incentives to practice excellent customer service. Tell employees to be flexible with each individual customer, each one has different concerns Bernie Kosar Browns Jersey , needs and wants.
7. Give your customers more than they expect. Send thank you gifts to long time customers. E-mail them greeting cards on holidays or birthdays if you have their address or online cards if you only have their e-mail address and name. Give bonuses to your customers who make a big purchase or multiple purchases.
8.?? U-welcome, please, and thank you and can never be over used. Be polite no matter what. Admit and apologize for mistakes quickly and make it up to them in BIG ways if you want them to continue being a customer.
9.? Reward in points -- give customers a point for every dollar they spend. Set up a points-earned sheet.? E-mail the customer an update monthly. If they send you a referral they get 10 points, if they buy something add 10 more points.
It isn't what you perceive as valuable but what customers see from their eyes.? Yet, sometimes, you just can't please some folks.? If that occurs, do you best and then let it go. You don't want them for clients anyway.
Carma Hackler Submitted 2016-08-30 23:38:28 Seven years ago Sione Takitaki Youth Jersey , silicone wristbands become popular fashion items in big way. A simple yellow bracelet with one word imprinted on it quickly became a must-have item for both children and adults. Created to raise awareness and funds, the silicone wristbands sold in numbers that raised millions of dollars for cancer research.
Even today, after nearly a decade in the spotlight as a fashion fad, silicone wristbands retain their power as fundraising and marketing tools. There锟絪 just something about them that refuses to die. Although their popularity has lessened a bit over the years Greedy Williams Youth Jersey , silicone wristbands continue to raise millions of dollars for worthy causes all over the world. Available in colors to match their specific causes, silicone wristbands continue to be popular, high-profit promotional items.
What makes silicone wristbands so successful as fundraisers? The key is their low production cost. They cost so little to produce that they can be sold at a low price, yet still have a high per-unit profit margin. Silicone wristbands that can be purchased for pennies can be sold for $1 each and still make money. Another factor is that people are always looking for a way to support causes that are important to them. Many people are happy to buy and wear silicone wristbands to show their support of environmental issues David Njoku Youth Jersey , medical research, political issues or other things.
A good example of that is the Ohio school district that raised nearly $5,000 last year for relief efforts following the devastating Haiti earthquake. The students, faculty and staff sold wristbands for $1 each Myles Garrett Youth Jersey , and raised that amount in less than three weeks. It has become fashionable in some quarters to deride such efforts as 锟絪lacktivism.锟?Skeptics say the sale and wearing of silicone wristbands is just meaningless activity that makes the wristband wearers feel good without doing much for the cause they support.
But the simple fact is, not everyone is able to travel to Haiti to help in relief efforts. School children and their parents can锟絫 afford to contribute thousands of dollars by themselves to the cause. Yet by buying silicone wristbands, each can make a contribution, and those contributions add up.
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